Persuasion Skills for Testers

Ever noticed how some people possess super persuasive skills?

I had learned the basics of this skill from my discussions & RST Class with James Bach along with some of my personal studies on Bug Advocacy.

Recently, I came across this wonderful article from James on the Persuasion for Testers.

I created this summary mindmap for myself.

Read the full article here:

Do share your thoughts on my summary attempt. A web view of the mindmap is available here:

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